Citizen Support Organisation

Citizen Rights Project

Breaking barriers with smart design. We transformed a complex information hub into a streamlined, multilingual platform, ensuring vital community resources are accessible to everyone, in any language, at any time.
  • 6+ Languages Supported
  • 100% Managed Updates
  • Live Events Calendar
  • Ongoing Brand Support

Citizen Rights Project came to us through Svetlana, who had been handling their graphic design work — social media, banners, brand assets. When they secured a budget for a full website, they asked if we could build what Svetlana had designed. We were honest: we could build the core site, but a fully customised event calendar and an 11-language multilingual system were beyond what we could commit to at the time.

 

They brought in another development team to handle those two pieces. That team delivered the design — but also couldn’t deliver the event calendar or the translation. We were called back in. We built a fully functional event system, created dedicated CPTs for board members and staff, and are currently translating the site into 7 languages using Polylang. Any changes they need- we are there.

 

This project is where MonoWeb’s development practice truly started.

The Challenge

A growing community organisation with a professionally designed website that wasn't functioning as needed. The event calendar was static. The multilingual support was absent. Staff and board information was scattered. The information architecture needed a developer who could actually solve the problems, not just build to a brief.
  • Obstructed user navigation
  • Static, manual event management
  • Language barriers for vital info

The Brief

To take a designed-but-incomplete website and turn it into a genuinely functional community platform — event management, multilingual support, and structured content that staff could manage independently.
Key Focus:
Information Architecture and Multilingual Support

The Result

A vital community hub that:
  • Simplifies complex info so users find legal help in seconds, not minutes.
  • Removes language barriers with a seamless 6-language translation system.
  • Automates community events through a dynamic, easy-to-manage calendar.
  • Saves staff time by reducing manual enquiries through better information architecture.

A complete transformation

A brand new design and branding that visitors trust from the first seconds

Before

After

Ready to be our next success story?

We’re currently taking on new projects for 2026. If you value clarity, structure, and real results—let’s have a chat or a coffee.