Terms

& Conditions

Terms & Conditions

Last updated: 20 July 2025

Welcome to monoweb.co.uk. By accessing this website and/or using our services, you agree to the following Terms & Conditions. Please read them carefully.

If you have any questions, contact us at 📧 hello@monoweb.co.uk.

1. Definitions

“We”, “Us”, “Our” refers to MonoWeb (monoweb.co.uk).
“You”, “Client”, “User” refers to anyone accessing our website or engaging our services.
“Services” includes web design, branding, development, consulting, or any other digital solutions we offer.

2. Website Usage

By using this site, you agree to:

Use the site for lawful purposes only
Refrain from attempting to damage, hack, or misuse the website
Comply with all applicable UK laws and regulations

We reserve the right to restrict, suspend, or modify any part of the website at any time without notice.

3. Services & Scope

Our services include (but are not limited to):

WordPress website design & development
Branding & logo design
Landing page creation
Maintenance, consulting & automation

Details such as deliverables, timelines, and costs will be outlined in a proposal or agreement.

4. Quotes & Proposals

All quotes are valid for 30 days unless stated otherwise
Projects begin upon client approval and deposit receipt
Changes to the scope may result in updated pricing or timelines

5. Payments

A non-refundable deposit (typically 50%) is required before work starts
Final payment is due upon project completion or site handover
Late payments over 7 days may incur a 5% late fee
Accepted methods: UK bank transfer (preferred) or PayPal (by request)

6. Revisions & Feedback

Each service package includes a defined number of revisions
Additional revisions or new requests beyond scope may incur extra charges
Timely feedback is required to keep the project on schedule

7. Ownership & Portfolio Rights

You own the final deliverables upon full payment
We retain the right to display the work in our portfolio unless agreed otherwise
You are responsible for licensing any third-party assets (images, fonts, etc.) you ask us to use

8. Hosting, Tools & Maintenance

We may recommend third-party services (e.g. hosting, plugins, analytics tools), but we’re not liable for their performance or downtime
Maintenance is not included unless specified in a separate maintenance agreement
We’re not responsible for issues resulting from changes made by others after delivery

9. Timelines

We aim to meet timelines as outlined in proposals
Delays caused by client inaction (e.g. missing content, unresponsive communication) may push deadlines and/or result in extra charges

10. Cancellations & Refunds

Projects can be cancelled at any time by the client
Deposits are non-refundable
If work completed exceeds the deposit value, we reserve the right to invoice the remaining amount
We may terminate projects due to non-cooperation, abuse, or breach of terms

11. Disclaimers & Liability

We are not liable for:

Any damages (direct, indirect, incidental) arising from use of our website or services
Failures related to third-party tools, plugins, or hosting services
Business losses resulting from design, functionality, or performance issues post-handover

All services are provided “as is” without warranties unless expressly stated in writing.